The Executive Communication Toolkit
6 research-backed frameworks · Ready to use
Every tool is grounded in peer-reviewed research and field-tested across thousands of leaders. Each includes a plug-and-play template you can use immediately.
6
Frameworks
6
Templates
15+
Research Sources
The SBI Feedback Framework
Situation · Behaviour · Impact
Most feedback fails because it addresses character, not behaviour. SBI separates observable fact from interpretation — making feedback easier to receive, harder to dismiss, and more likely to produce change.
The Crucial Conversation Framework
For high-stakes, high-emotion discussions
Crucial conversations are those where stakes are high, emotions run strong, and opinions differ. Most people handle them badly — by staying silent or going to verbal violence. This framework gives you a third path.
The Executive Presence Toolkit
Gravitas · Communication · Composure
Executive presence is not a personality trait — it is a set of learnable, trainable behaviours. The toolkit below gives you concrete practices across the three dimensions that senior stakeholders consistently evaluate.
The Stakeholder Communication Map
Influence · Alignment · Strategic Messaging
Most communication failures in organisations are not failures of clarity — they are failures of stakeholder analysis. This tool gives you a systematic approach to mapping, prioritising, and communicating with the people who determine your outcomes.
The Leader's Listening Toolkit
Presence · Comprehension · Strategic Inquiry
Research consistently shows that leaders overestimate their listening quality and underestimate its impact. The executives rated most effective by their teams are almost always described as exceptional listeners. This is a learnable practice.
Executive Writing Standards
Clarity · Precision · Strategic Impact
Written communication is the most permanent form of leadership. It is also the most frequently misused. These standards give you a framework for writing that commands attention, drives decisions, and reflects the quality of your thinking.